Legal

Privacy Policy

4 Our Life is committed to protecting your privacy and the security of your personal health data. This policy complies with the Data Protection Act, 2012 (Act 843) of Ghana.

Last Updated: January 2026 · Version 1.0

1. Introduction

4 Our Life is committed to protecting your privacy and ensuring the security of your personal information, particularly your health data. This Privacy Policy explains how 4th Pay Ltd ("we," "us," or "our") collects, uses, and safeguards your information when you use the 4 Our Life mobile application and website. This policy complies with the Data Protection Act, 2012 (Act 843) of Ghana.

2. Information We Collect

Identity Information

Name, email address, and phone number provided during registration.

Health Information

Profile details, medication history, tracked symptoms, and facility interactions you choose to record.

Device & Usage Data

Location (with your permission), app usage patterns, and automated technical logs to improve the service.

3. How We Use Your Information

  • 1Provide and improve the 4 Our Life app and its features.
  • 2Support health tools like ovulation tracking, medication reminders, and facility discovery.
  • 3Personalise your experience based on your health profile and usage patterns.
  • 4Conduct research, analytics, and — with your consent — targeted marketing.
  • 5Meet our legal and regulatory obligations under Ghanaian law.

4. Data Security

We take the security of your health data with the utmost seriousness. Our measures include:

AES-256 Encryption

In transit and at rest

Multi-Factor Auth

Biometric & PIN protection

Strict Access Controls

Role-based permissions

Breach Notification

Within 72 hours per GDPR

Health data receives enhanced encryption and audited access logging. We never sell your personal or health data to third parties.

5. Data Retention

Account DataLife of account + 2 years
Health DataLife of account + 3 years
Marketing DataUntil you opt-out
Technical Logs90 days rolling window

Contact Us

4th Pay Ltd · Kwashieman Ofankor Road, Accra, Ghana